常见问题
常见 问题
找到关于治疗、我们的服务以及期望内容的常见问题的答案。
You can book a session through our website by clicking the "Book Now" button, or call us directly. We also offer a free 15-minute consultation to help you find the right therapist.
Our fees start from $40 for coaching, $100-$150 for therapy per session depending on the service and therapist. We offer a free 15-minute consultation. Corporate packages are also available.
We offer two tracks. Coaching is presence-first socio-emotional support where you bring one current challenge (motivation, relationships, productivity, stress), and a PCT-trained (psychology graduate) coach offers a warm, structured space to offload, clarify, and steady yourself. Therapy is for deeper, persistent patterns where we work on underlying cycles and meaning over time. If you're unsure, start with coaching and we'll recommend the right next step.
Yes, all sessions are strictly confidential. We adhere to Singapore's PDPA and professional ethical guidelines. Exceptions only apply when there is a risk of harm.
Coaching is best for current, day-to-day challenges where you want support and clarity. For example, work stress, overwhelm, motivation dips, productivity blocks, confidence, communication, and relationships are all suitable for coaching. It's not for deep trauma processing or complex/high-risk situations, which typically belong in therapy.
Yes, we offer both in-person and online sessions via secure video call. Online sessions are available for most services.
Yes. People switch as their needs change. We keep continuity of care by carrying forward a brief summary of what worked and what you're practising (with your consent).
Standard sessions are 60 minutes. Initial consultations are 15 minutes. Couples sessions are 75 minutes. Youth sessions are 50 minutes.
You don't need to share detailed personal history. We start with a brief, high-level check-in on what you want from the session, then spend most of the time talking it through in a supportive space (vent, clarify, plan). If you want, we'll end with a simple next step for the week. You can keep details general.
We require at least 24 hours notice for cancellations. Late cancellations may incur a fee. You can reschedule through our website or by calling us.
Counselling (therapy) addresses deeper, persistent patterns—such as anxiety/depression cycles, trauma, and relationship dynamics—through insight, emotion processing, and behavioural change over time. Coaching is presence-first support for current challenges like stress, motivation, productivity, and goal-setting. Sessions are structured with a check-in, action plan, and follow-up habits. If you're unsure, start with a free consultation.
Each therapist has different specializations, approaches, and fee structures. You can read our team profiles to learn about their backgrounds, or book a free 15-minute consultation where we'll help match you with the right therapist based on your needs and preferences.
In your first session, your therapist will take time to understand your concerns, history, and what you hope to achieve. Together, you'll develop a plan tailored to your specific needs. Subsequent sessions involve exploring issues in depth, learning new skills, and tracking your progress. Standard sessions are 60 minutes.
Yes, our registered psychologists conduct comprehensive assessments for ADHD, autism spectrum disorder (ASD), learning disabilities, and cognitive functioning. Assessments involve multiple sessions and include a detailed written report with findings and recommendations.
Our counsellors hold Master's degrees in Counselling or Psychology and are registered with the Singapore Association for Counselling. Our psychologists hold Master's or Doctoral degrees in Clinical Psychology and are registered with the Singapore Psychological Society. All maintain professional registration and ongoing professional development.
We do not currently accept MediSave. Some insurance plans may cover our services. We recommend checking with your insurance provider about their mental health coverage. We can provide receipts and documentation for insurance claims.
We have two central Singapore locations: 1 North Bridge Road (Raffles Place area) and 35 Selegie Road (near Dhoby Ghaut). We also offer online sessions via secure video call for maximum convenience.
This varies for each person. Some find relief in a few sessions, while others benefit from longer-term support. Your therapist will discuss this with you during your first session and adjust the plan as you progress. Many clients start with weekly sessions and adjust frequency over time.